Law Firm Talent Management Survey Shows Efficiency Gains Using Technology

Law Firm Talent Management Issues

A survey by legaltech company Big Hand showed that 65 percent of firms were achieving efficiency gains to clients from the use of technology but most firms (84 percent) experience problems with handling manual task delegation between remote and in-offce staff, among other findings.

The media release from BigHand is below –

64% of Law Firms Report Efficiency Gains from Technology to Clients, BigHand Finds 

London, England, 7th October 2024 – BigHand is proud to announce the release of its latest research report, Emerging Trends in Law Firm Talent Management. The comprehensive report provides an in-depth analysis based on responses from 835 senior legal professionals across the UK and US of the challenges law firms face in navigating the rapidly shifting landscape of talent management and client expectations.

With a focus on optimizing workforce efficiency and meeting client demands for value-driven legal services, the report highlights key trends that are reshaping the legal industry. 

Key statistics include: 

  • Client attrition: 96% of firms have lost clients in the last 12 months, with 34% citing reduction of the number of firms clients have on their panels as the main reason and 33% confirming clients found cheaper legal services elsewhere.  
  • Work allocation: 84% struggle with manual task delegation between remote and in-office support staff, and 36% say partners picking resources based on preference is challenging. 
  • Actionable data: 41% of firms have no or only partial access to data relating to the different skillsets of each associate, and 33% have equally poor access to data about the types of tasks sent from lawyers to support staff. 
  • Law firms are facing growing client pressure to prioritize equitable resourcing of work while maintaining cost-effective legal services. This shift is intensifying competition, with many firms losing clients due to cost concerns or inadequate diversity efforts.

The research highlights how high attrition rates from equity partners to support staff poses significant operational and financial challenges. As partners plan their retirement or move to other firms, succession planning has become a significant challenge, with many firms unprepared for the expected turnover. Firms face disruptions to client relationships, underscoring the need for better talent development programs and visibility into skillsets so there is no loss of knowledge or expertise from both lawyers and support staff. 

“In order to provide value-add, data-backed insights for our clients and the wider industry, each year BigHand gathers market intel around key challenges facing law firms. The findings of this report make it clear that law firms must adapt to retain talent and clients in an increasingly competitive market. BigHand’s technology surfaces actionable data for better decision making around talent management, work allocation, and enables them to provide transparency to clients over how their matters are resourced from partners through to support staff,” comments Briana McCrory, CMO at BigHand. 

The research sheds light into the role of technology in law firms’ strategic plans to address key talent management and operational challenges facing the industry today. By leveraging advanced tools like BigHand, firms can streamline work allocation, ensuring that tasks are delegated to the right resources at the right cost, enhancing efficiency and profitability. The data-driven insights provided by technology support firms in facing the challenges revealed in the research. 

The full report, Emerging Trends in Law Firm Talent Management, is now available for download on BigHand’s website.


How to Choose the Right Lawyer for Your Case in Philadelphia

Personal injury laws entitle victims of someone else’s negligence to file a claim to recover compensation for damages. The aftermath of a personal injury accident can be stressful and nerve-wracking for victims who have to deal with medical bills, lost wages, and insurance companies trying to shrug off liability and responsibility for paying compensation. 

Navigating the complex legal field after sustaining a personal injury in Philadelphia can be challenging for the injured victim. 

An experienced Philadelphia Lawyer with expertise in personal injury law knows how to assess your claim’s value, determine the damages you deserve, and advocate for fair compensation and swift justice for your injuries and damages. 

Personal injury victims face the dilemma of How to Choose a Lawyer in Philadelphia. 

The victims should consider the following factors before hiring a personal injury lawyer: 

Expertise In Handling Personal Injury Cases

After sustaining a personal injury, it is crucial to get expert legal advice and support to rebuild your life and protect your and your family’s future. 

Failure to hire a Philadelphia Personal Injury Lawyer or waiting too long to hire one can result in losing the legal right to recover compensation. 

Choosing the Right Legal Representation allows accident victims to focus on what matters most – ongoing treatment, health,  and speedy recovery.  An experienced lawyer will handle every aspect of your case, from filing legal claims to engaging in settlement negotiations on your behalf and representing you in court. 

Seasoned personal injury lawyers possess expertise in cases that involve: 

  • Car accidents
  • Bicycle accidents
  • Boating accidents
  • Bus accidents
  • Catastrophic injuries
  • Construction accidents
  • Dog bite injuries
  • Slip-and-fall accidents
  • Motorcycle accidents
  • Pedestrian accidents
  • Premises liability
  • Products liability
  • Trucking accidents
  • Wrongful death

Car accidents are the most common type of personal injury cases in Philadelphia. With hundreds of thousands of automobiles on Philly roads, crashes are unfortunately frequent. Negligence due to speeding, tailgating, distracted driving, and driving under the influence contribute to these accidents. A specialized Philadelphia Car Accident Lawyer with experience and expertise in Pennsylvania personal injury laws can help car accident victims pursue compensation for medical bills, lost wages, loss of future earning capacity, pain and suffering, disability, scarring, disfigurement, and other damages. 

Review Past Settlements And Verdicts 

One way to Find the Best Lawyer in Philadelphia for your case is by reviewing their past work. 

Past case results do not guarantee a similar outcome in your case. However,  scrutinizing previous case outcomes can indicate the lawyer’s track record. 

A good lawyer would have successfully brought claims and lawsuits against individuals, corporate defendants,  insurance providers, trucking and automobile companies, medical institutions, and many others. 

Access To Resources 

Filing a personal injury claim or lawsuit involves a lot of time and paperwork.

Expert witnesses are vital in cases involving severe injuries, unclear liability, or multiple at-fault parties. Not all attorneys are equally qualified to handle such cases.

To build a robust case, an accomplished personal injury lawyer will have access to the resources critical to investigate the accident, collect compelling evidence, review records, and examine various reports. 

An adept lawyer understands how to choose expert witnesses, how to use them, and how to cross-examine the opposition’s experts. Expert witnesses provide opinions that can help lawyers negotiate better settlements. Their testimony at trial can tilt the fortunes of a case. 

Types of expert witnesses include medical experts, accident reconstructionists, life-care planners, economic experts, mental health experts, and vocational rehabilitation experts. 

Good Communication Skills

Communication is a significant aspect of any relationship, and this holds for the relationship between a lawyer and their clients. 

A lawyer’s capacity to communicate clearly and effectively with their clients is one of the foundations of a solid personal injury claim.

Personal injury victims must schedule initial consultations with a few potential lawyers to discuss their situation and assess the lawyer’s communication skills, style, and zeal to help.  A lawyer with decisive communication skills can effectively advocate for victims’ rights and inform them about the progress of their cases regularly. 

Contingency Fee Arrangement  

A significant number of personal injury victims believe that they can’t afford to hire a lawyer to file a personal injury claim or lawsuit.  What these victims don’t know or fail to realize is that most Philadelphia personal injury attorneys receive payments for their work on a contingency fee basis.

A contingency fee is a type of payment to lawyers for their legal services. There is no initial Cost of Hiring a Lawyer in Philadelphia

In a contingent fee arrangement, lawyers receive a percentage of the compensation that clients receive on winning or settling the case. 

A contingency fee arrangement gives low-income accident victims access to top-notch legal representation. 

The contingency fee agreement is a legal document that governs the relationship between a lawyer and a client concerning legal fees. Accident victims must discuss and evaluate legal fees and services before signing any fee agreement. 

If you or a loved one have suffered a personal injury due to someone else’s negligence in Philadelphia, contact a Philadelphia Personal Injury Lawyer who can help you understand your legal options and make the legal process less stressful by providing compassionate guidance and expert advice.  

Source: Law Office of Greg Prosmushkin PC

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